Opening an Account FAQs

Yes. Once you've opened and funded an account with us, you're good to go. To get started with Online and Mobile Banking, you can either create a username and password online when you first open your account, or give us a call at 1-877-247-2559 and we’ll help you set it up.

It's a card you sign when you open an account at any bank, including Ally. It identifies you as the owner of the account and allows your bank to conduct everyday banking business for you. Federal law requires banks to verify the identity of anyone who opens an account and to keep that information on file. A signature card helps fulfill these requirements, so we keep one signature card on file for each customer.

We only need one signature card for each customer no matter how many accounts the customer has with us.

If you provide your consent and decide to withdraw it later, you can call us any time to do so, at no charge. If you choose to withdraw consent, you'll lose access to online banking services.

It's always $0 to open. There are also no monthly service fees. No later than the business day we receive your opening deposit. Federal law requires that we have a signature card for each authorized signer of an account.

If for any reason we don't have a signature card for you, we're required by federal law to withhold taxes on the interest earned on each of your accounts. You have 60 days to sign your card before we start withholding taxes (backup withholding), and we cannot stop withholding until we have a card on file for you. We want to help, so we send out regular reminders letting you know your 60 days are almost up and that we don't have a card on file for you.

If you're Starting to Save, Saving as a Family or Planning for Retirement, learn how we can help you reach your financial goals.

This won't impact your credit score.

There are five ways to add money to your account: 1. Online transfers: Log in to your account online at ally.com or on our app. You can transfer money from another Ally account or an account you have at another institution. Select Transfers to get started. To add a new account from another institution, go to Transfers and select + Link other accounts. 2. Ally eCheck Deposit℠: You can deposit a check in our app with your phone’s camera, or scan and submit an image of your check at ally.com. Make sure each check is properly endorsed with signatures of all payees. Also write For Mobile Deposit Only on the back. 3. Wire transfer: If you want to wire money from an account you have at another institution, log in to your account at ally.com, select Transfers and then choose Wires. Then select Receive a wire for more info on how you can wire from another financial institution into your Ally Bank account. 4. Mail your check: Make sure each check is properly endorsed with signatures of all payees. Also write your account number and For Deposit Only on the back. Be sure to seal the envelope properly and mail it to us at: Ally Bank
P.O. Box 13625
Philadelphia, PA 19101-3625 5. Direct deposit: Log in to your account online at ally.com or on our app. Head over to our direct deposit setup page and set it up with your payment provider to automatically add money to your account every time you get paid. We don’t accept cash.

More information about Ally

About

Business Solutions

Learn

Resources

Terms & Privacy

A FEW THINGS YOU SHOULD KNOW

Ally Financial Inc. (NYSE: ALLY) is a leading digital financial services company, NMLS ID 3015 . Ally Bank, the company's direct banking subsidiary, offers an array of deposit and mortgage products and services. Ally Bank is a Member FDIC and Equal Housing Lender , NMLS ID 181005 . Credit products and any applicable Mortgage credit and collateral are subject to approval and additional terms and conditions apply. Programs, rates and terms and conditions are subject to change at any time without notice.

Ally Servicing LLC, NMLS ID 212403 is an affiliate of Ally Financial Inc.

Options involve risk and are not suitable for all investors. Review the Characteristics and Risks of Standardized Options brochure before you begin trading options. Options investors may lose the entire amount of their investment or more in a relatively short period of time.

Trading on margin involves risk. You can lose more funds than you deposit in a margin account. Please review Margin Account Agreement and Disclosure for more information regarding margin trading.

Securities products and services are offered through Ally Invest Securities LLC, member FINRA / SIPC . For background on Ally Invest Securities go to FINRA’s BrokerCheck . Advisory services offered through Ally Invest Advisors Inc., a registered investment adviser. View Invest Disclosures . Ally Invest Advisors and Ally Invest Securities are wholly owned subsidiaries of Ally Financial Inc. Securities products are NOT FDIC INSURED, NOT BANK GUARANTEED, and MAY LOSE VALUE.

Before you invest, you should carefully review and consider the investment objectives, risks, charges, and expenses of any mutual fund or exchange-traded fund (ETF) you are considering. ETF trading prices may not necessarily reflect the net asset value of the underlying securities. A mutual fund/ETF prospectus contains this and other information and can be obtained by emailing support@invest.ally.com .

Ladder Insurance Services, LLC (CA license # OK22568; AR license # 3000140372) offers term life insurance products issued by multiple insurers. For details go to ladderlife.com . All insurance product terms are set and governed by the individual insurance policy. Each insurer has financial responsibility for its own products.

Ally credit cards are issued by Ally Bank, Member FDIC. Mastercard and the circles design are registered trademarks, and Mastercard ID Theft Protection is a trademark, of Mastercard International Incorporated. ©2024 Mastercard. All rights reserved. Certain terms, conditions, and exclusions apply. Cardholders need to register for this service. This service is provided by Iris® Powered by Generali.

FICO® is a registered trademark of the Fair Isaac Corporation in the United States and other countries.

Ally and Do It Right are registered service marks of Ally Financial Inc.

App Store is a service mark of Apple Inc. Google Play is a trademark of Google Inc.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

From NerdWallet. © 2017-2024 and TM, NerdWallet, Inc. All rights reserved.

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. FORTUNE and Fortune 100 Best Companies to Work For® are registered trademarks of Fortune Media IP Limited and are used under license. FORTUNE and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of Ally Financial.

PEOPLE’s Companies That Care Logo® is a registered trademark of TI Gotham, Inc., a Dotdash Meredith company. Used under license.