We’re here to help. Our customer service representatives are happy to answer any questions you may have about your Netspend Prepaid Card.
For Customer Service, you can reach us in a variety of ways:
Cardholders should email us through your secure inbox. Log in to the online Account Center to use this service.
Other inquiries can be sent to customerservice@netspend.com
For Customer Service, call us toll-free at:
1-86-NETSPEND
(1-866-387-7363)
- or -
737-220-8956
M–F 8AM–10PM Central
Sat. & Sun. 8AM-8PM Central
Netspend Corporation
PO Box 2136
Austin, Texas 78768-2136
Please note: We cannot accept cash or checks via mail.
Click here for reload locations.
Buy or load a card at any of our retail partner locations.
Contact our public relations department at mediarelations@netspend.com.
PO Box 2136
Austin, Texas 78768-2136
Your funds on deposit are FDIC insured up to $250,000 through your issuing bank, subject to aggregation of all funds held on deposit.
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